Privacy Policy

At Anastasia’s Bedroom, your privacy is just as important to us as your comfort. We’re committed to protecting your personal information and ensuring your shopping experience feels just as secure as it does seductive.

Last updated: June 27, 2025

Anastasia's Bedroom Lingerie operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Anastasia's Bedroom Lingerie is powered by Shopify,
which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or
Process

When we use the term "personal information," we are referring
to information that identifies or can reasonably be linked to you or another
person. Personal information does not include information that is collected
anonymously or that has been de-identified, so that it cannot identify or be
reasonably linked to you. We may collect or process the following categories of
personal information, including inferences drawn from this personal
information, depending on how you interact with the Services, where you live,
and as permitted or required by applicable law:

  • Contact details including your name, address,
    billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit
    card, and financial account numbers, payment card information, financial
    account information, transaction details, form of payment, payment
    confirmation and other payment details.
  • Account information including your username,
    password, security questions, preferences and settings.
  • Transaction information including the items you view,
    put in your cart, add to your wishlist, or purchase, return, exchange or
    cancel and your past transactions.
  • Communications with us including the information you
    include in communications with us, for example, when sending a customer
    support inquiry.
  • Device information including information about your
    device, browser, or network connection, your IP address, and other unique
    identifiers.
  • Usage information including information regarding
    your interaction with the Services, including how and when you interact
    with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an
    account, visit or use the Services, communicate with us, or otherwise
    provide us with your personal information;
  • Automatically through the
    Services
    including from your device when you use our products or services or
    visit our websites, and through the use of cookies and similar
    technologies;
  • From our service providers including when we engage them to
    enable certain technology and when they collect or process your personal
    information on our behalf;
  • From our partners or other third
    parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use,
we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the
    Services.
    We use your personal information to provide you with the Services,
    including to perform our contract with you, to process your payments, to
    fulfill your orders, to remember your preferences and items you are
    interested in, to send notifications to you related to your account, to
    process purchases, returns, exchanges or other transactions, to create,
    maintain and otherwise manage your account, to arrange for shipping, to
    facilitate any returns and exchanges, to enable you to post reviews, and
    to create a customized shopping experience for you, such as recommending
    products related to your purchases. This may include using your personal
    information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information
    for marketing and promotional purposes, such as to send marketing,
    advertising and promotional communications by email, text message or
    postal mail, and to show you online advertisements for products or
    services on the Services or other websites, including based on items you
    previously have purchased or added to your cart and other activity on the
    Services.
  • Security and Fraud Prevention. We use your personal information
    to authenticate your account, to provide a secure payment and shopping
    experience, detect, investigate or take action regarding possible
    fraudulent, illegal, unsafe, or malicious activity, protect public safety,
    and to secure our services. If you choose to use the Services and register
    an account, you are responsible for keeping your account credentials safe.
    We highly recommend that you do not share your username, password or other
    access details with anyone else.
  • Communicating with You. We use your personal information
    to provide you with customer support, to be responsive to you, to provide
    effective services to you and to maintain our business relationship with
    you.
  • Legal Reasons. We use your personal information
    to comply with applicable law or respond to valid legal process, including
    requests from law enforcement or government agencies, to investigate or
    participate in civil discovery, potential or actual litigation, or other adversarial
    legal proceedings, and to enforce or investigate potential violations of
    our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to
third parties for legitimate purposes subject to this Privacy Policy. Such
circumstances may include:

  • With Shopify, vendors and other
    third parties who perform services on our behalf (e.g. IT management,
    payment processing, data analytics, customer support, cloud storage,
    fulfillment and shipping).
  • With business and marketing
    partners to provide marketing services and advertise to you. For example,
    we use Shopify to support personalized advertising with third-party
    services based on your online activity with different merchants and
    websites. Our business and marketing partners will use your information in
    accordance with their own privacy notices. Depending on where you reside,
    you may have a right to direct us not to share information about you to
    show you targeted advertisements and marketing based on your online
    activity with different merchants and websites. .
  • When you direct, request us or
    otherwise consent to our disclosure of certain information to third
    parties, such as to ship you products or through your use of social media
    widgets or login integrations.
  • With our affiliates or otherwise
    within our corporate group.
  • In connection with a business
    transaction such as a merger or bankruptcy, to comply with any applicable
    legal obligations (including to respond to subpoenas, search warrants and
    similar requests), to enforce any applicable terms of service or policies,
    and to protect or defend the Services, our rights, and the rights of our
    users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal
information about your access to and use of the Services in order to provide
and improve the Services for you. Information you submit to the Services will
be transmitted to and shared with Shopify as well as third parties that may be
located in countries other than where you reside, in order to provide and
improve the Services for you. In addition, to help protect, grow, and improve
our business, we use certain Shopify enhanced features that incorporate data
and information obtained from your interactions with our Store, along with
other merchants and with Shopify. To provide these enhanced features, Shopify
may make use of personal information collected about your interactions with our
store, along with other merchants, and with Shopify. In these circumstances,
Shopify is responsible for the processing of your personal information,
including for responding to your requests to exercise your rights over use of
your personal information for these purposes. To learn more about how Shopify
uses your personal information and any rights you may have, you can visit the Shopify
Consumer Privacy Policy
. Depending on where you live, you may
exercise certain rights with respect to your personal information here Shopify Privacy
Portal Link
.

Third Party Websites and Links

The Services may provide links to websites or other online platforms
operated by third parties. If you follow links to sites not affiliated or
controlled by us, you should review their privacy and security policies and
other terms and conditions. We do not guarantee and are not responsible for the
privacy or security of such sites, including the accuracy, completeness, or
reliability of information found on these sites. Information you provide on
public or semi-public venues, including information you share on third-party
social networking platforms may also be viewable by other users of the Services
and/or users of those third-party platforms without limitation as to its use by
us or by a third party. Our inclusion of such links does not, by itself, imply
any endorsement of the content on such platforms or of their owners or
operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not
knowingly collect any personal information about children under the age of
majority in your jurisdiction. If you are the parent or guardian of a child who
has provided us with their personal information, you may contact us using the
contact details set out below to request that it be deleted.As of the Effective
Date of this Privacy Policy, we do not have actual knowledge that we
"share" or "sell" (as those terms are defined in applicable
law) personal information of individuals under 16 years of age.

Security and Retention of Your
Information

Please be aware that no security measures are perfect or impenetrable,
and we cannot guarantee "perfect security." In addition, any
information you send to us may not be secure while in transit. We recommend
that you do not use unsecure channels to communicate sensitive or confidential
information to us.

How long we retain your personal information depends on different
factors, such as whether we need the information to maintain your account, to
provide you with Services, comply with legal obligations, resolve disputes or
enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights
listed below in relation to your personal information. However, these rights
are not absolute, may apply only in certain circumstances and, in certain
cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request
    access to personal information that we hold about you.
  • Right to Delete. You may have a right to request
    that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request
    that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive
    a copy of the personal information we hold about you and to request that
    we transfer it to a third party, in certain circumstances and with certain
    exceptions.
  • Managing Communication
    Preferences.
    We may send you promotional emails, and you may opt out of
    receiving these at any time by using the unsubscribe option displayed in
    our emails to you. If you opt out, we may still send you non-promotional
    emails, such as those about your account or orders that you have made.

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You may exercise any of these rights where indicated on the Services or
by contacting us using the contact details provided below. To learn more about
how Shopify uses your personal information and any rights you may have,
including rights related to data processed by Shopify, you can visit
https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights.
We may need to verify your identity before we can process your requests, as
permitted or required under applicable law. In accordance with applicable laws,
you may designate an authorized agent to make requests on your behalf to
exercise your rights. Before accepting such a request from an agent, we will
require that the agent provide proof you have authorized them to act on your
behalf, and we may need you to verify your identity directly with us. We will
respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information,
please contact us using the contact details provided below. Depending on where
you live, you may have the right to appeal our decision by contacting us using
the contact details set out below, or lodge your complaint with your local data
protection authority.

International Transfers

Please note that we may transfer, store and process your personal
information outside the country you live in.

If we transfer your personal information out of the European Economic
Area or the United Kingdom, we will rely on recognized transfer mechanisms like
the European Commission's Standard Contractual Clauses, or any equivalent
contracts issued by the relevant competent authority of the UK, as relevant,
unless the data transfer is to a country that has been determined to provide an
adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect
changes to our practices or for other operational, legal, or regulatory
reasons. We will post the revised Privacy Policy on this website, update the
"Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy
Policy, or if you would like to exercise any of the rights available to you, please
email: hello@anastasiasbedroom.com.

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